Frequently Asked Questions (FAQ)
What type of leather are your handmade shoes made from?
Bustan Sabz Sanat leather shoes are made from high-quality natural leather, carefully cut and stitched by skilled artisans. We use premium cowhide and sheepskin leather, which offer both durability and comfort.
Are your handmade leather shoes waterproof?
Natural leather is not inherently waterproof, but you can increase its resistance to moisture by using leather protection products. We recommend applying a special leather spray or polish to help protect your shoes.
How can I choose the right shoe size?
To choose the right size, you can use the sizing guide available on our website. If you are between two sizes, we recommend selecting the larger one, as leather will gradually stretch over time and adjust to your feet.
Is it possible to return or exchange the shoes?
Yes, if you are not satisfied with the product or if there is a sizing issue, you can return or exchange the shoes within 7 days of receiving them. The full return and exchange policy is explained in detail in the "Return Policy" section of our website.
How can I take care of handmade leather shoes?
To extend the lifespan of leather shoes, we recommend using a special leather polish regularly. Also, avoid placing the shoes in humid environments or under direct sunlight. If they get dirty, you can clean them with a soft, damp cloth.